Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by AK Travels ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and AK Travels regarding your use of our travel services, including but not limited to taxi services, airport transfers, flight bookings, hotel reservations, space bookings, and tour packages.

2. Description of Services

AK Travels provides the following services:

• Local taxi and transportation services
• Airport transfer services
• Flight booking and reservation services
• Hotel and accommodation booking services
• Event space and venue booking services
• Tour packages and travel planning services

We act as an intermediary between you and service providers. While we strive to ensure the quality and reliability of our partner services, we do not directly control the operations of third-party providers.

3. Booking and Payment

3.1 Booking Process

All bookings must be made through our official website, phone, or authorized booking channels. Bookings are subject to availability and confirmation.

3.2 Payment Terms

• Payment is required at the time of booking unless otherwise specified
• We accept major credit cards, debit cards, and bank transfers
• All prices are quoted in British Pounds (GBP) unless otherwise stated
• Prices may be subject to change without notice until booking is confirmed

3.3 Booking Confirmation

A booking is confirmed only when you receive written confirmation from us via email or SMS. Please review all details carefully and report any discrepancies immediately.

4. Cancellation Policy

4.1 Customer Cancellations

• Taxi Services: Free cancellation up to 30 minutes before scheduled pickup
• Airport Transfers: Free cancellation up to 2 hours before scheduled pickup
• Flight Bookings: Subject to airline cancellation policies
• Hotel Bookings: Subject to hotel cancellation policies
• Tour Packages: Cancellation fees apply based on timing and package terms

4.2 Our Cancellations

We reserve the right to cancel services due to circumstances beyond our control, including but not limited to weather conditions, mechanical failures, or safety concerns. In such cases, we will provide a full refund or alternative arrangements.

5. Liability and Insurance

5.1 Limitation of Liability

AK Travels' liability is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

5.2 Insurance Coverage

We maintain appropriate insurance coverage for our direct services. For third-party services, insurance coverage is provided by the respective service providers. We strongly recommend that customers obtain comprehensive travel insurance.

5.3 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, strikes, or pandemics.

6. User Conduct

By using our services, you agree to:

• Provide accurate and complete information when making bookings
• Treat our staff and service providers with respect and courtesy
• Comply with all applicable laws and regulations
• Not engage in any behavior that may endanger yourself or others
• Not use our services for any illegal or unauthorized purposes

We reserve the right to refuse service or terminate bookings for violations of these conduct requirements.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms of Service, explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

8. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service.

We will make reasonable efforts to notify users of significant changes to these terms via email or website notifications.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms of Service, please contact us: